Section 01
We welcome honest feedback
MyOnlineClassPro welcomes positive, negative, and mixed feedback. You do not need to provide a favorable rating to receive support or to have a concern investigated.
Share your experience with MyOnlineClassPro. Learn how to submit feedback, how we use your input, and our commitment to continuous service improvement.
Section 01
MyOnlineClassPro welcomes positive, negative, and mixed feedback. You do not need to provide a favorable rating to receive support or to have a concern investigated.
Section 02
Email support@myonlineclasspro.com with the subject FEEDBACK and, if available, your order ID. Tell us what worked, what did not, and what you would change. Do not include passwords or another person’s private details.
Section 03
If you seek an investigation or remedy for a specific service issue, follow https://myonlineclasspro.com/legal/complaints-policy. You may submit feedback and a complaint about the same experience.
Section 04
We do not intend to publish invented testimonials, attribute reviews to people who did not provide them, require a positive review in exchange for an incentive, or remove an eligible review solely because it is negative. Any offered incentive and material connection should be clearly disclosed when applicable. We may moderate spam, threats, irrelevant material, or unnecessary personal information without misrepresenting the balance of customer feedback.
Section 05
If we feature a customer’s feedback in marketing, we will seek appropriate permission and will not change its meaning. We may use contact information to follow up. An order-specific issue may require enough information to identify the order. We handle feedback-related personal information under https://myonlineclasspro.com/legal/privacy.
Section 06
Email support@myonlineclasspro.com to identify a review you believe is inaccurate or contains personal information. Explain the concern so that we can review it.